These Terms of Use (hereinafter referred to as 'Terms') regulate the relationship between the User and the BloomBear online store (hereinafter referred to as 'Store'), arising from the use of the online store.

By using the online store, the User confirms that they have read and understood the Terms, understand their meaning, and accept them fully and without reservation.

The Store provides the User with access to the services of the online store, allowing the User to search and purchase flowers and floral arrangements offered by the Store for sale through the online store.

The Store reserves the right to make changes to the assortment of products offered in the online store at any time without prior notice to the User.

The User may place an order for products offered in the online store in the following ways:

• Through the shopping cart on the website of the online store
• By phone
• Through the feedback form

The User is obliged to provide accurate information about themselves and the recipient of the order.

After placing an order, the User is provided with information about the expected delivery time. The specified time is not exact and may be changed depending on circumstances.

Prices for products are specified in Euros. Prices for products may be changed by the Store in its sole discretion. In this case, the price for the ordered and paid by the User product is not subject to change.

Payment methods for goods:

• Online payment by credit card
• Cash on delivery
• Bank transfer

Delivery of goods is carried out in Berlin and the Berlin state. The specified time is not exact and may be changed depending on circumstances.

In accordance with Germany, flowers and floral arrangements are considered goods that are not subject to return or exchange as goods of good quality.

In case of receiving a defective product, the User has the right to demand:

• Replacement with a similar product of good quality
• Replacement with a product of another brand (model, article) with corresponding recalculation of the purchase price
• Proportional reduction of the purchase price
• Refund of the amount paid for the product

These Terms and Conditions may be changed by the Shop without any special notice, the new version of the Terms and Conditions shall be effective as follows the new edition of the Terms shall take effect from the moment of its posting on the Internet, unless otherwise provided by the Shop. from the moment of its posting on the Internet, unless otherwise provided by the new version of the Terms.

All arising disputes between the Shop and the User will be All disputes between the Shop and the User will be resolved through negotiations, and in case of inability to reach an agreement - in court in accordance with the current legislation in force. agreement - in court in accordance with the current legislation of the Germany.

The invalidation by a court of law of any provision of these Terms and Conditions shall not invalidate the remaining provisions.